Facebook Customer Chat is an innovative and customizable live chat solution for WordPress websites. This live chat solution is powered by Facebook Messenger, and it allows WordPress website owners to interact with their customers directly from their website.
Facebook Customer Chat is an easy to use solution that allows website owners to customize the chat window to fit their website’s design and brand. The chat window can be positioned in any location on the website, allowing website owners to control the messaging experience for their customers. Additionally, the chat window can be customized to include custom messages and images to ensure that customers are presented with a personalized experience when they reach out for help.
The chat window also allows website owners to customize the message thread for each customer. This way, website owners can ensure that their customers get the help they need in a timely manner. Additionally, website owners can use the chat window to collect customer feedback, helping them to better understand their customers and improve their services.
Facebook Customer Chat also allows website owners to integrate their chat window with their existing customer service platform. This allows website owners to provide a seamless customer service experience to their customers, regardless of the platform they are using.
Facebook Customer Chat also comes with several powerful analytics features. This allows website owners to track and analyze the performance of their chat window. Website owners can use this data to optimize their messaging strategies and ensure that their customers are getting the help they need in a timely manner.
In conclusion, Facebook Customer Chat is a powerful and customizable live chat solution for WordPress websites. It allows website owners to provide a personalized and seamless customer service experience to their customers, and it comes with powerful analytics features to help website owners optimize their messaging strategies. If you’re looking for a live chat solution for your WordPress website, then Facebook Customer Chat is an excellent choice.
- Customizable chat window design and branding
- Connect with customers in real time
- Automated message triggers
- Automated customer support
- Automated response shortcuts
- Integration with popular marketing tools
- Automated chatbot for customer queries
- Customizable chatbot responses
- Customizable chatbot triggers
- Customizable customer segmentation
- Automated targeted messages
- Customizable welcome messages
- Automated chatbot analytics
- Customizable customer service tools
- Integrated customer support tools
- Export chat transcripts
- Customizable chatbot templates
- Chatbot integration with third-party apps
- Multi-language support
- Fully customizable content
As of April 2021, “Facebook Customer Chat – Customizable Live Chat for WordPress” has been downloaded over 60,000 times.
The pricing for Facebook Customer Chat – Customizable Live Chat for WordPress varies depending on the specific features and services needed.
The basic plan includes technical support and starts at $9 per month. This plan includes unlimited chats, basic customization options, and a basic customer chat experience.
The Pro plan includes advanced features and starts at $19 per month. This plan includes advanced customization options, advanced customer chat experiences, and more advanced technical support.
The Enterprise plan includes premium features and starts at $29 per month. This plan includes premium customization options, premium customer chat experience, and premium technical support.
The Premium plan includes enterprise-level features and starts at $49 per month. This plan includes enterprise-level customization options, enterprise-level customer chat experience, and enterprise-level technical support.
How to use it ?
- Log into your WordPress dashboard and go to Plugins > Add New.
- Search for “Facebook Customer Chat” and click Install Now.
- Once the plugin has been installed, click Activate Plugin.
- In the left menu, click Settings > Facebook Customer Chat.
- Enter the Facebook Page ID for the page you want to connect the plugin to.
- Click Save Changes.
- In the left menu, click Appearance > Widgets.
- Drag and drop the Facebook Customer Chat widget to the sidebar or footer of your website.
- Configure the widget settings as desired.
- Click Save.
Frequently asked questions
Q1: What is Facebook Customer Chat – Customizable Live Chat For WordPress?
A1: Facebook Customer Chat – Customizable Live Chat For WordPress is a plugin that allows website owners to easily add a customizable live chat feature to their WordPress site.
Q2: How do I install Facebook Customer Chat – Customizable Live Chat For WordPress?
A2: The plugin can be installed via the WordPress plugin directory. Simply search for ‘Facebook Customer Chat’ and follow the instructions for installation.
Q3: Does Facebook Customer Chat – Customizable Live Chat For WordPress cost money to use?
A3: The plugin itself is free to use, however you will need to have a Facebook Page in order to use the plugin.
Q4: Can I customize the look of the chat window?
A4: Yes, you can customize the look and feel of the chat window by adjusting the colors, fonts, and images.
Q5: Does Facebook Customer Chat – Customizable Live Chat For WordPress integrate with other platforms?
A5: Yes, the plugin can be integrated with other platforms such as Slack, Mailchimp, and Zendesk.