Description
Woocommerce Customer History is a powerful tool that allows online store owners to track, review, and manage their customers’ history and interactions with their store. This can be used to analyze customer behavior, gain insights into customer preferences, and provide personalized customer service.
Woocommerce Customer History tracks the customers’ purchase history, including order status, products purchased, and payment method. This data can be used to create personalized offers for customers, provide discounts or promotions, and give better recommendations. Additionally, it can be used to identify customer preferences and trends in order to provide better customer service.
Woocommerce Customer History also tracks customer interactions with the website, such as page visits, time spent on the page, and clicks. This data can help online store owners understand how customers are using their website and identify potential improvements. It can also help to identify customers who are potentially interested in a particular product or service, as well as those who have previously purchased similar items.
Woocommerce Customer History also stores customer contact information, such as email address and phone number. This can be used to send customers updates about their orders, promotions, or new products. Additionally, store owners can send customers personalized messages to thank them for their purchase, ask for feedback, or simply keep in touch.
By tracking customer data and activities, Woocommerce Customer History can help store owners understand their customers better, identify potential opportunities, and provide better customer service. This can help store owners to increase sales, build customer loyalty, and improve customer satisfaction.
In conclusion, Woocommerce Customer History is a powerful tool that can help store owners to track, review, and manage their customers’ history and interactions with their store. It can be used to gain insights into customer preferences, create personalized offers, and provide better customer service. Additionally, it can help store owners to increase sales, build customer loyalty, and improve customer satisfaction.
Main features
- Track all customer activities in one place
- View customers’ orders, shipping, billing and payment history
- Generate reports on customer purchases and interactions
- See customers’ total spent over time
- Access customer data, such as address and contact information, from their profile
- Customize customer data fields and store them in the customer profile
- View a chronological timeline of customer activities
- Receive email notifications for customer activities
- Add notes about customers in their profile
- Search for customers by name or email address
Popularity
Woocommerce Customer History has been downloaded more than 100,000 times.
Pricing plan
The pricing for WooCommerce Customer History depends on the features that you need.
The basic version of WooCommerce Customer History is free and includes basic features such as customer activity tracking and customer activity reports.
The Pro version of WooCommerce Customer History is $49/year and includes additional features such as customer segmentation, customer engagement tracking, customer behavior analysis, and more.
The Enterprise version of WooCommerce Customer History is $149/year and includes advanced features such as advanced customer segmentation, customer lifetime value tracking, and more.
The Enterprise Plus version of WooCommerce Customer History is $299/year and includes additional features such as custom API integrations, advanced customer segmentation, and more.
How to use it ?
- Install the plugin: Go to the WordPress dashboard and navigate to Plugins > Add New. Search for “Woocommerce Customer History” and install the plugin.
- Activate the plugin: Once the plugin is installed, activate it by going to Plugins > Installed Plugins.
- Configure the plugin: Go to WooCommerce > Settings > Customers > Customer History. Here you can configure the settings for the plugin.
- Set up your customer history reports: Go to WooCommerce > Reports > Customer History. Here you can set up the customer history reports that you want to track.
- Enable customer tracking for your store: Go to WooCommerce > Settings > Advanced > Customer Tracking. Here you can enable customer tracking for your store.
- Test the plugin: Once everything is set up, test the plugin by creating a few test orders and checking the customer history reports.
Frequently asked questions
1. How do I view customer history in WooCommerce?
Answer: To view customer history in WooCommerce, go to the “Orders” page in your dashboard and select “Completed” from the dropdown menu. You can then view the customer’s history in the “Order Notes” section.
2. How do I track customer purchases in WooCommerce?
Answer: To track customer purchases in WooCommerce, go to the “Orders” page in your dashboard and select “Completed” from the dropdown menu. All customer purchases will be listed here.
3. How do I view customer order history in WooCommerce?
Answer: To view customer order history in WooCommerce, go to the “Orders” page in your dashboard and select “Completed” from the dropdown menu. You can then view the customer’s order history in the “Order Notes” section.
4. How do I see customer activity in WooCommerce?
Answer: To see customer activity in WooCommerce, go to the “Users” page in your dashboard and select “All Users” from the dropdown menu. You can then view the customer’s activity in the “Activity” section.
5. How do I export customer history in WooCommerce?
Answer: To export customer history in WooCommerce, go to the “Orders” page in your dashboard and select “Export” from the dropdown menu. You can then select the customer history you wish to export and download the file.
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