Description
Yith Woocommerce Live Chat Premium is a comprehensive customer service solution for WooCommerce stores. It’s designed to provide your customers with direct access to your support staff in real-time, allowing them to get answers to their questions quickly and easily.
The Yith Woocommerce Live Chat Premium plugin integrates seamlessly with your WooCommerce store, so you can get up and running quickly. It features an intuitive user interface, so you can easily customize it to match your store’s branding. You can also customize the chat box to match your store’s color scheme, fonts, and more.
You can add as many chat operators as you need to handle customer inquiries, and you can create custom user roles to ensure the right people have access to the right information. You can also set up automated responses to common questions, so you don’t have to manually answer each one.
Yith Woocommerce Live Chat Premium also includes a built-in analytics dashboard, so you can track customer engagement in real-time and get insights into how customers are interacting with your store. This can help you identify opportunities to improve customer service and tailor your support to meet customer needs.
Yith Woocommerce Live Chat Premium also supports multiple languages, so you can provide support to customers in their native language. This can help you build trust with customers and ensure they get the help they need.
Overall, Yith Woocommerce Live Chat Premium is an excellent customer service solution for WooCommerce stores. It’s easy to set up and use, and it provides your customers with direct access to your support team. Plus, it includes powerful analytics and multilingual support, so you can tailor your support to meet customer needs.
Main features
- Live Chat Support: Provide live chat support to customers directly from the WooCommerce store.
- Automated Messages: Automatically send welcome messages and other pre-defined messages to customers.
- Push Notification: Send push notifications to customers when they are online and available to chat.
- Operator Availability: Set operator availability times to ensure customers get the help they need.
- Customize Widget: Customize the look and feel of the live chat widget to match your store’s branding.
- File Transfer: Allow customers to transfer files to the operators for a better customer experience.
- Offline Messages: Allow customers to send messages when operators are offline.
- Integration with Third-Party Platforms: Integrate Yith Woocommerce Live Chat with third-party platforms such as Slack, Facebook Messenger, and WhatsApp.
- Advanced Reporting: Access advanced reporting features to gain insights into customer conversations.
- Operator Roles: Assign different operator roles to ensure the right people are providing customer support.
Popularity
Yith Woocommerce Live Chat Premium has not been released yet, so it has not been downloaded.
Pricing plan
YITH WooCommerce Live Chat Premium is a plugin offered by YITH which adds a live chat feature to your WooCommerce store.
The pricing for YITH WooCommerce Live Chat Premium is as follows:
1. Single Site License: $69.99
2. 6 Sites License: $129.99
3. 30 Sites License: $199.99
4. Unlimited Sites License: $299.99
How to use it ?
- Purchase and Download the Yith Woocommerce Live Chat Premium Plugin: Visit the website and purchase the plugin to get the download link.
- Install the Plugin: Log into the WordPress dashboard, go to Plugins > Add New, and click the “Upload Plugin” button. Select the file you downloaded and click the “Install Now” button.
- Activate the Plugin: After installation, activate the plugin.
- Configure the Plugin: Go to Yith Live Chat > Settings in the WordPress dashboard to configure the plugin.
- Add the Chat Widget to Your Site: To add the chat widget to your site, go to Yith Live Chat > Chat Widget and customize the widget’s look and feel.
- Set Up Live Chat Agents: To set up live chat agents, go to Yith Live Chat > Agents, and create a new agent.
Frequently asked questions
Q1. What features does Yith Woocommerce Live Chat Premium offer?
A1. Yith Woocommerce Live Chat Premium offers a wide range of features such as customer segmentation, automated messages, live chat transcripts, customizable chat window, and the ability to collect customer feedback.
Q2. How much does Yith Woocommerce Live Chat Premium cost?
A2. Yith Woocommerce Live Chat Premium is available for a one-time fee of $59.
Q3. Is Yith Woocommerce Live Chat Premium easy to use?
A3. Yes, Yith Woocommerce Live Chat Premium is designed to be user-friendly and intuitive.
Q4. Are there any additional fees for using Yith Woocommerce Live Chat Premium?
A4. No, there are no additional fees for using Yith Woocommerce Live Chat Premium.
Q5. Does Yith Woocommerce Live Chat Premium support multiple languages?
A5. Yes, Yith Woocommerce Live Chat Premium supports multiple languages, allowing customers to chat in their native language.
Reviews
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